NEED SUPPORT?
Ask the Mai MinerSupport Conch
THE QUESTION
Should I contact Mai for support?
Pull the cord and let the conch decide.
A little chance. A little shell wisdom.
This is a playful answer, not technical advice. You can always reach Mai for help.
Mai Miner Support Conch
A question for the conch.
Two possible answers. One little pull.
@Mairufu
Message Mai on Telegram ↗Return to Mai Miner
Returning to the homepage in a moment…
MAKE THE FIRST MESSAGE COUNT
What should I include
when contacting Mai?
A few useful details make it easier to understand what happened.
- 01Miner model
- 02Firmware version
- 03What happened
- 04Relevant error or log information
Keep private information private. Never send passwords, private keys, pool credentials, or private vendor links.